What Can Business Optimization Do for You?
Most organizations are awash in data and events, processes and procedures, strategies and tactics. When you add customer and partner relationships, market forces and management policies to the mix it can be truly overwhelming. Compounding the problem, many organizations do business looking in a rear view mirror relying on periodic reports and crunching historical data to link results with causes, develop new promotions and resolve inefficiencies after the fact.
To compete in today's increasingly fast-moving business environment, you must get ahead of the curve. You need the ability to identify developing situations and understand their potential impact, to alert the appropriate personnel and enable them to make a decision or take action, and to initiate necessary adaptation and effective responses as automatically and immediately as possible. That's the essence of business optimization.
Business optimization enables you to recognize and act on opportunities to capture exceptional profit, proactively please customers and fix problems as quickly as they arise. Learn more in our informative Resource Center.
The Solution
TIBCO can help organizations reap the rewards of business optimization with software that performs the following functions:
- Collects, filters, and processes historical and real-time events and information.
- Presents meaningful and actionable conclusions, options and interfaces to users.
- Facilitates rapid change through the flexibility and reuse characteristic of service-oriented architecture.
- Coordinates processes of all kinds and complexity across applications, platforms and organizations.
The Value of Business Optimization
Business optimization helps employees perform their jobs better, helps managers more effectively identify and address threats and opportunities, and gives customers accurate and consistent information either directly on the web or through more aware and informed customer service representatives in a call center. Business optimization enables organizations to:
- Reduce costs throughout the enterprise by increasing efficiency and productivity.
- Improve business agility by more quickly identifying and addressing opportunities, problems and risks.
- Increase customer awareness, satisfaction and retention by giving them more complete and direct access to information, and by proactively identifying ways of providing them with exceptional and even surprising service.
Why TIBCO?
TIBCO is uniquely qualified to help organizations achieve business optimization success.
- TIBCO has a rich history of aggregating, correlating, processing, and presenting events, information, and interactive interfaces to and from any application or information source running on any platform.
- TIBCO's integration and messaging software is widely recognized for its speed and scalability, and for fully distributed architecture that is ideal for service-oriented architecture (SOA).
- TIBCO's business process management (BPM) software is proven through 15 years of production use by over 500,000 users in over 800 installations.
Successful Deployments
- E. & J. Gallo Delivers Personalized, Real-Time Information to Internal and External Stakeholders
The Grapevine Portal, built using TIBCO's software, is designed to provide one internal view and four external views of company systems and information. "Our approach was to leverage a single portal infrastructure to provide appropriate information to all elements of our supply chain from grape growers to distributors to retail stores to restaurants," said Kent Kushar, CIO. - Con-Way Brings Business Together for Superior Resource Allocation
Con-Way is using TIBCO's software to gain a comprehensive and real-time view of customers and operations across three previously disconnected separate divisions. This enables the company to identify developing situations and reallocate assets and resources for maximum advantage. - Delta Air Lines Adapts to Changes on the Fly
An initiative called the Delta Nervous System ensures the delivery of a continuous flow of real-time information about conditions and events to systems and people around the world. This gives everyone--passengers, pilots, gate agents, ground crew, and even third-parties such as catering companies and cleaning crews--the information they need to minimize the negative impact of developing problems related to weather, maintenance, security, and other factors.
