Insurance Solutions

Customers want fast policy underwriting, self-service information portals, and visibility into the claims management process – with real-time access to status data and next actions. Agents want more direct access to the insurance companies. Insurance companies want to enhance their sales enablement platforms and need to comply with changing rules and regulations.

Insurance companies have traditionally been conservative when it comes to applying new information technology to address business challenges, but the combination of low investment returns, upheavals in distribution channels, stringent regulatory measures, and weak margins is changing that mindset.

TIBCO is helping insurance companies achieve success in these key areas:

• Improved Distribution – TIBCO's SOA software accelerates time to market for new products and services through re-use of discrete, operationally independent components and services.
• Faster Customer Acquisition – TIBCO's BPM software helps streamline, automate, and integrate new business processes – eliminating the need for re-keying data, minimizing manual intervention, and ensuring that tasks are completed within required timeframes.
• Cost-Effective Policy Servicing – TIBCO's BPM software bridges automation gaps and enables insurers to standardize on best-in-class practices across different channels and product lines. TIBCO's SOA software improves access to policy data by reconfiguring policy applications and data into discrete, reusable services.
• Streamlined Claims Servicing – TIBCO's BPM software automates the claims management process – shortening settlement cycles and improving the consistency of claims outcomes.
• Increased Customer Value – TIBCO's business optimization software enables intelligent cross-selling – creating a single, real-time view of the customer across the different lines of business and detecting opportunities to intelligently recommend products to customers.